Real Time Reviews for Plumbers

BUILDING AN ONLINE REPUTATION IS NOW EASIER

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The reputation of your plumbing business is your most valuable asset. You might not realize it, but your customers and future customers pay more attention to what other people say about you than what you say about yourself on your website. Capturing and posting online reviews can take time and effort. Real Time Marketing has software that can make it easier, so you can post more reviews and raise your customers’ confidence.

Why Online Reviews Are Important for Plumbers

Humans are social creatures by nature. We like to interact with each other and ask the opinions of others. In a study of consumers, it was found that 87% of buying decisions begin with online research. The average customer reads at least 10 online reviews before they decide to purchase, and other statistics say this is even higher among different age categories.

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Plumbers Benefit from Real Time Reviews

The first challenge in keeping up with reviews and building your online reputation is finding out where people are posting them. If a negative review is posted, and it happens to everyone, how you respond to it can have a big impact on your online reputation. It takes effort to overcome the effects of even one negative comment. The last thing you want is a negative comment sitting around on a platform that you do not even know about and do not respond to appropriately.

How Real Time Reviews Works

Real Time Reviews offers a complete online reputation and management system. It allows you to collect reviews from customers and have them automatically posted on Google, Facebook, other social media websites, and service aggregator websites. It gathers reviews from many different sources and helps build a vast library of satisfied customers who have used your services.

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What You Get from the Real Time Review Software

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Real Time Reviews make it easy to manage your reputation from a single location. The most important thing you get is a valuable insight into how your business is viewed in the community. Here are some of the features that come with the software package.

  • Real Time Review alerts
  • Review management dashboard
  • Bulk and single review requests by text or email
  • Employee-level review tracking for gamification
  • Google Local Service Ads review workflow

Harnessing the Power of Online Reviews for Plumbers

The reason Real Time Marketing built Real Time Review software is that we know the importance of building your online reputation for local businesses.

  • Before making a purchase, 82% of customers seek recommendations from friends and family before deciding to make a purchase. If they have friends and family in the local area who have used plumbers, they will usually ask them who they use and how well they like them before picking up the phone and making a call.

  • Repetition is a significant part of advertising, and 63% of customers need to hear company claims between three and five times before they will believe it, but 70% of people will trust an online recommendation from someone they do not even know.

  • Customers need to read an average of 40 online reviews before they will believe that a four or five-star rating is an accurate picture of what they can expect to experience from a company.

  • About 85% of consumers do not think that online reviews over three months old are still valid.

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Enjoy the Solutions for Reputation Management Today

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These statistics paint a picture of what it takes to build and maintain a solid online reputation that will lead to conversions. You have your work cut out for you; fortunately, our trusted team has all the solutions to make your job easier.

Start taking control of your online reputation. Be sure to contact Real Time Marketing and explore the services and software that we have to boost your plumbing business further. We look forward to hearing from you.

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