Courtlyn Saxby
Articles by Courtlyn Saxby
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Do Contractors Need GEO? Mostly Not
GEO is being sold hard. Two things to know first: most of it is work you were already meant to do, and nobody can submit you to an AI answer.
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How Local Service Businesses Can Get Cited Inside Google’s AI Overviews
A search for an industry question now opens with an answer rather than a list of links. What decides which local businesses get named inside it, and how a contractor becomes one of them.
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If You Cannot Answer, Turn the Ads Off
Slow response is fixed by a person who answers or by an ad schedule that stops when nobody does. Software makes a more specific promise for you to break.
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Why Page 2 Rankings Don’t Generate Leads for Contractors
Page two gets almost no clicks, so a page-two ranking is not partial progress; it is zero. What actually moves a contractor from invisible to booked, and how to tell the difference.
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How to Fix Google Business Profile Duplicate Listings (Step-by-Step)
A duplicate listing is not a cosmetic glitch; it splits the signals that decide your map position. The step-by-step fix, and the one action that destroys reviews permanently.
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LSA vs. Google Ads: Which Should Your Home Service Business Run First?
Pay per lead or pay per click, and which to run first. The two models behave differently enough that the order matters more than the budget does.
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A Plumbing Company Is Two Businesses
Emergency call-outs and planned installations are bought in completely different ways. Most plumbing marketing is built for one half and then judged on results only the other half can produce.
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Google’s AI Overviews Are Killing Organic Click Rates; Here’s What to Do
The clearest change to local search since the smartphone. What AI Overviews do to organic click-through, and which channels a contractor should lean on while it settles.
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The Free Channel Is Paid For in Labour
Leads that arrive without an ad budget are paid for in labour and in months of waiting. Knowing which currency you are spending is what stops you cancelling ads too early.