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President, Real Time Marketing
A senior marketing and brand strategist with 15 years across fashion, entertainment, public relations, media, branding, and digital marketing. A decade of it positioning a fashion brand at the top of its industry; the years since building the Local Services Ads and Google Business Profile departments that home-service businesses come to Real Time Marketing for.
Leadership and role
Courtlyn Saxby serves as President of Real Time Marketing, where she provides leadership, strategic direction, and day-to-day operational oversight across the organization. In her role, she remains actively involved in both the broader vision of the company and the details that shape how the business operates every day. Rather than leading from a distance, Courtlyn takes a highly engaged approach, staying connected to the work being done across departments and ensuring that the company moves forward with clarity, accountability, and purpose.
Her leadership is rooted in visibility, communication, and transparency. She believes strong leadership requires more than setting goals from the top; it requires staying close to the work, understanding what teams are experiencing, and maintaining an active presence in both strategic conversations and operational decisions. This hands-on approach allows her to support the organization in a way that is both practical and forward-thinking. Throughout her leadership, she has built, grown, and evolved Real Time Marketing's foundational LSA (Local Services Ads) and GBP (Google Business Profile) departments into trusted, high-value service areas that clients rely on for long-term growth and scalable results.
Professional background
Courtlyn is a senior marketing and brand strategist with 15 years of experience spanning fashion, entertainment, celebrity relations, public relations, media, branding, and digital marketing. Her career has been built around a consistent discipline: positioning brands with intention, building strategic relationships, and turning market presence into measurable business results.
She began her career in the fashion industry, where she spent more than a decade working closely with a prominent fashion designer and overseeing critical aspects of brand positioning, public relations, media relations, creative direction, and high-level relationship management. She played a central role in defining how the brand was presented to the public, the media, and influential figures across fashion and entertainment.
Under her strategic direction, the brand's social media presence grew from hundreds of followers to more than 100,000. The achievement was not simply audience growth; Courtlyn established a deliberate brand identity and digital presence that elevated the designer's visibility, strengthened industry credibility, and helped position the brand to attract A-list talent, leading stylists, media, and influential industry professionals.
Her work placed her in direct collaboration with high-profile talent including Johnny Depp, Julia Roberts, Cher, Madonna, Sia, Lady Gaga, Beyoncé, Bruno Mars, Beck, Future Hendrix, LeBron James, and others. She also worked alongside leading personal and editorial stylists and teams connected to major cultural events, including the Super Bowl Halftime Show and Grammy Awards. These experiences established her expertise in managing high-value relationships, protecting brand reputation, and operating effectively within high-visibility environments where precision and discretion are essential.
Courtlyn's responsibilities also encompassed creative production, including editorial and campaign development, styling, photography, and visual brand direction. She worked with leading publications including Vogue, Vanity Fair, Elle, and Cosmopolitan. Her relationship with Vogue included a direct request for the designer to create a custom headpiece for Anna Wintour, an example of the level of industry access and credibility developed through her work.
In 2020, Courtlyn transitioned from fashion and entertainment into digital marketing, taking on the role of Director of Strategy at Real Time Marketing. She brought a sophisticated understanding of brand positioning and consumer perception into an increasingly data-driven discipline, developing strategies designed to connect digital visibility directly to lead generation, customer acquisition, conversion, and revenue.
Since entering digital marketing leadership, Courtlyn has been instrumental in driving multi-million-dollar revenue growth for businesses within the home services industry. Under strategies she developed and directed, some businesses have achieved over 60% growth in overall business performance and revenue within their first year.
Beginning around 2022, Courtlyn also established working relationships with members of Google's executive and product teams, contributing direct industry feedback and strategic insight to the development and evolution of Google's Local Services Ads (LSA) Dashboard. She worked directly with Bota Kassenali, Global Product Lead at Google, providing perspective informed by her direct experience working with home service businesses and their evolving digital needs.
Today, Courtlyn brings together brand strategy, digital marketing, technology, local search, performance marketing, conversion strategy, and business development to help companies strengthen their market position and accelerate growth. Her approach is fundamentally business-oriented: marketing is not viewed as an isolated function, but as a strategic growth infrastructure that should produce measurable outcomes.
Her background gives her a perspective few marketing leaders possess. She understands the mechanics of building influence and desirability at the highest levels of fashion and entertainment, while also understanding how to apply data, technology, and performance strategy to generate tangible business results.
Courtlyn's work is ultimately centered on one objective: building brands that command attention, earn trust, create demand, and produce sustainable growth nationwide.
Local digital marketing
One of Courtlyn's strongest areas of interest is local digital marketing, particularly the tools and platforms that help businesses connect with customers in their service areas. She is actively engaged in discussions surrounding Google Business Profile, Local Services Ads, local search visibility, and the broader local marketing ecosystem. For Courtlyn, these platforms are not just technical features; they are essential touchpoints in how businesses are discovered, evaluated, and chosen by potential customers.
She understands that for many service-based businesses, visibility in local search is directly tied to opportunity. Whether a customer is searching for immediate help or researching a provider in their area, being present at the right moment matters. Courtlyn pays close attention to how these platforms work together and how businesses can use them more effectively to generate leads, build trust, and create stronger customer relationships.
The future of search
Courtlyn also brings a forward-looking perspective to the evolving search landscape. She regularly explores how changes in consumer behavior, technology, Google products, and emerging platforms may influence the way businesses attract and connect with customers. She recognizes that digital marketing is no longer limited to one channel or one ranking system, and she encourages conversations about what visibility will look like as search continues to change.
A particular area of interest for her is the growing influence of artificial intelligence and its impact on how people search for information. She believes businesses and marketing teams need to remain adaptable as traditional approaches evolve and new forms of discovery take hold. Courtlyn often encourages teams to think beyond conventional keyword rankings and consider the broader digital experience, including visibility across multiple touchpoints and the ways AI may reshape customer behavior.
Across departments
Courtlyn's role extends well beyond one area of marketing. As President, she works closely with teams responsible for SEO, paid advertising, local search, content, web development, account management, sales, and other key functions of the organization. She participates in strategic conversations across these disciplines and encourages teams to evaluate existing practices, question assumptions, and stay open to new approaches as the digital marketing environment continues to develop.
Her cross-functional involvement allows her to connect individual efforts to larger business goals. She understands that strong results often depend on collaboration between departments, and she values the role each team plays in supporting the organization as a whole. By maintaining a broad view of the business, Courtlyn helps ensure that strategy, execution, and communication stay aligned.
Communication and accountability
Communication is a central part of Courtlyn's leadership philosophy. She regularly participates in discussions with department leaders and team members, sharing her perspective on business priorities, marketing developments, operational matters, and opportunities for improvement. She values active dialogue and is comfortable challenging established ideas when she believes another perspective may be worth considering.
She brings a thoughtful communication style to her work, with an emphasis on transparency, honesty, and follow-through. Courtlyn believes that strong organizations are built on clear expectations, consistent communication, and the willingness to address issues openly. She is always transparent and truthful with clients, which is one of the reasons so many clients trust her. That belief shapes the way she works with her team and contributes to a culture where accountability and collaboration can thrive.
A broader view
Courtlyn's perspective on marketing extends beyond individual channels. She is interested in how SEO, paid media, local visibility, reputation management, content, and web development all work together to support business growth. Rather than looking at marketing efforts in isolation, she considers how each piece contributes to the full customer journey and overall brand presence.
This broader approach reflects her belief that successful marketing requires both specialization and coordination. Courtlyn encourages teams to think strategically about how different efforts connect, and she supports a mindset that balances innovation with practical business outcomes. Her ability to see the big picture while staying engaged in the details makes her an important voice in the direction of the organization.
Looking ahead
As digital marketing continues to evolve, Courtlyn remains focused on what's next. She is particularly interested in how artificial intelligence, local search, platform changes, and shifting consumer expectations will shape the future of visibility and customer acquisition. She believes organizations must stay curious, adaptable, and willing to rethink established methods as the landscape changes.
At the same time, she remains grounded in the fundamentals of strong leadership: communication, accountability, consistency, and a genuine commitment to helping teams succeed. Her career path, from fashion and celebrity management to executive leadership in marketing, reflects a blend of creativity, professionalism, and operational insight. Courtlyn Saxby continues to lead with intention, stay closely connected to the work, and guide Real Time Marketing with a clear focus on growth, adaptability, and results.
Where this shows up
The published rate card, five tiers, with what management costs per lead at your volume.
See LSA pricing →The profile work that decides whether a homeowner finds you at the moment they need you.
See the service →One hundred people in Bradenton, Florida, working across every discipline above.
Who we are →Connect with us
Algorithm shifts, badge changes, and what they mean for a home-service business, posted where you already are.