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Google Business Profile Articles

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Each Profile Needs an Office Behind It

Courtlyn Saxby

A second Google Business Profile does not extend your reach; a second staffed address does. Widening the service area field moves neither your pin nor your map ranking.

  • Google Business Profile
  • Local Service Ads

Google Ads Broad Match vs. Exact Match for Home Services

Courtlyn Saxby

Match type decides which searches your budget answers. For a trade the difference between broad and exact is the difference between a booked truck and a drained account.

  • Google Business Profile

The Free Channel Is Paid For in Labour

Courtlyn Saxby

Leads that arrive without an ad budget are paid for in labour and in months of waiting. Knowing which currency you are spending is what stops you cancelling ads too early.

  • Google Business Profile

Running Jobs When a Refund Claim Is Possible

Courtlyn Saxby

A customer who booked through Local Services Ads can ask Google for their money back. What to document, what to confirm in writing, and how to settle a complaint before it becomes a claim.

  • Google Business Profile

Anyone Can Answer Your Profile's Questions

Courtlyn Saxby

The questions section on your Google Business Profile is public and any stranger can answer it, and switching on messaging is a promise with a deadline rather than a feature to enable.

  • Google Business Profile

Not All NAP Errors Cost the Same

Courtlyn Saxby

An address conflict can suspend your profile and a wrong phone number costs you the call, while a misspelt suite number on a directory nobody visits costs almost nothing.

  • Google Business Profile

What to Update on Your Profile, and How Often

Courtlyn Saxby

Most of a Google Business Profile is set once and left alone. Only four things genuinely decay: here is a maintenance cadence built around those, instead of a posting schedule.

  • Google Business Profile

How Long Should You Keep Retargeting Someone?

Courtlyn Saxby

The useful timing question is not what hour to advertise. It is how long after a visit you are still worth showing to, which changes entirely by job type.

  • Google Business Profile

Driving Website Traffic From Your Google Profile

Courtlyn Saxby

Most profile actions are calls, not clicks, and that is the better outcome. Where website clicks do come from, where the link should point, and how to tag it so you can measure it.

  • Google Business Profile

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Follow the work, not just the ads

Algorithm shifts, badge changes, and what they mean for a home-service business, posted where you already are.