Sep 13, 2024 / Courtlyn Saxby

Local Services Ads or Google Ads?

Home / Local Services Ads or Google Ads?

The difference that matters is not placement or price. It is what you are buying: Local Services Ads sell you a lead, Google Ads sell you a click. Everything else follows from that.

What you actually control

This is the part most comparisons skip, and it is usually what decides the choice.

In Google Ads you control almost everything. Keywords, negative keywords, ad copy, extensions, landing pages, audiences, bidding, schedules, devices. It is a large instrument with a lot of ways to be wrong.

In Local Services Ads you control four things: your job types, your service area, your hours, and your budget. There are no keywords. You cannot write the ad. You cannot choose the landing page, because there isn’t one, the lead is a phone call.

That constraint is a genuine advantage for most contractors. There is far less to misconfigure, and the things that decide performance are operational: answering the phone, your review score, proximity.

Where each appears

Local Services Ads sit at the very top, above the paid search ads and above the map pack. Google Ads appear above and below the organic results, and across the Display Network and YouTube if you choose.

The top position is the reason LSA is usually worth trying first for a home service business, but note that everyone shown there has passed the same screening, so the badge is the entry fee rather than an edge over the others in the block.

Cost, honestly stated

LSA charges per lead. A lead is a phone call or message of sufficient length, and genuinely invalid ones can be disputed and credited.

Google Ads charges per click, whether or not that click ever becomes a call. It follows that Google Ads needs a landing page that converts, while LSA does not; you are paying for the conversation directly.

Neither is cheaper in the abstract. LSA looks expensive per unit and is often cheaper per booked job; Google Ads looks cheap per click and can be far more expensive once you count the clicks that went nowhere.

The ceiling that forces the decision

LSA has a limit that rarely gets mentioned. Once you have enabled every job type you can serve, set your area as wide as you will genuinely drive, and raised your budget to the point where you are getting every available lead; that is all there is. You cannot buy more.

Google Ads has no such ceiling. It will keep spending as long as you keep paying.

So the practical sequence for most contractors is: get the Google Business Profile right, then run LSA to its ceiling, then use Google Ads for the demand LSA cannot reach.

What only Google Ads can do

  • Services outside the LSA job types. If a profitable service is not on the list, that demand is only reachable through search ads.
  • Commercial and contract work, where the searcher is not a homeowner.
  • Remarketing to people who visited your site. LSA has nothing equivalent.
  • Brand defence, when a competitor bids on your company name.
  • Testing what people actually search for, since keyword data informs your website and your service pages.

Running both

You can, and for a growing contractor you eventually should. They can both appear on the same query, which looks like competing with yourself and mostly is not, the two slots are different positions on the page and taking both crowds out a competitor.

Budget them separately and judge them separately. Blending the two into one cost-per-lead figure hides which is working, in the same way that blending job types does.

Frequently asked questions

Which should a contractor start with?

Usually Local Services Ads, after the Google Business Profile is right. It sits above everything else, there is far less to misconfigure, and you pay for calls rather than clicks. Add Google Ads once LSA is at its ceiling.

What is the biggest practical difference?

Control. Google Ads gives you keywords, copy, landing pages and audiences. Local Services Ads give you job types, service area, hours and budget: no keywords, no ad copy, no landing page. For most contractors that constraint helps.

Is one cheaper?

Not in the abstract. LSA looks expensive per lead and is often cheaper per booked job. Google Ads looks cheap per click and can cost more once you account for clicks that never became calls.

Can I run both at once?

Yes, and growing contractors eventually should. They occupy different positions on the page, so appearing in both crowds out a competitor rather than competing with yourself. Budget and judge them separately.

Why would I need Google Ads at all?

For what LSA cannot reach: services outside its job types, commercial work, remarketing, defending your brand name against competitors bidding on it, and the keyword data that tells you what people actually search for.

Where to start

Check whether your Local Services Ads account is actually at its ceiling: every serviceable job type enabled, the area as wide as you will genuinely drive, budget high enough that you are not missing leads. Most contractors add Google Ads long before they have finished using the cheaper channel.

Real Time Marketing has worked with home service contractors since 2016: plumbing, HVAC, roofing, electrical and other trades, nationwide, from our office in Bradenton, Florida. Agreements are month-to-month. See our Local Services Ads management or book a strategy call.

Courtlyn Saxby

Courtlyn Saxby

Courtlyn Saxby is the President of Real Time Marketing, where she leads digital marketing strategy and business growth initiatives for clients across a variety of industries. With experience supporting both...